PRIVACY POLICY
At YOUR GIFTS, we respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used, stored, disclosed and protected when you visit your-gifts.com, create an account, place an order, subscribe to communications or otherwise interact with YOUR GIFTS.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. WHO WE ARE
This website is operated under the trading name:
YOUR GIFTS
Website:
www.your-gifts.com
For privacy-related enquiries or requests, please contact:
Email: erzongz@gmail.com
2. INFORMATION WE MAY COLLECT
Depending on how you use YOUR GIFTS, we may collect the following categories of personal information.
Information You Provide Directly
This may include:
Full name
Email address
Telephone number
Billing address
Shipping address
Country or region
Postal or ZIP code
Account login information
Order information
Products purchased
Customer-support communications
Return or refund information
Product reviews
Photographs or files submitted in connection with an order enquiry
Marketing preferences
You are responsible for ensuring that the information you provide is accurate and current.
3. ORDER AND TRANSACTION INFORMATION
When you place an order, YOUR GIFTS may collect and process information necessary to:
Confirm your order
Process payment
Arrange fulfilment
Arrange shipping
Provide tracking information
Communicate about your purchase
Handle returns and refunds
Prevent fraudulent transactions
Resolve disputes
Maintain transaction records
Order information may include:
Customer name
Contact details
Billing information
Shipping information
Products ordered
Order value
Payment status
Shipping status
Tracking information
Refund or return status
4. PAYMENT INFORMATION
Payments are processed through third-party payment providers made available during checkout.
Depending on the payment method selected, information may be provided directly to the applicable payment provider.
YOUR GIFTS does not normally receive or store complete payment-card numbers, card security codes or other complete card credentials.
Payment providers may process information such as:
Customer name
Billing address
Email address
Transaction amount
Payment method
Device or transaction information
Fraud-prevention information
The payment provider’s own privacy policy and terms may also apply.
5. SHIPPING AND DELIVERY INFORMATION
To fulfil and deliver an order, relevant personal information may be shared with shipping carriers, logistics providers, fulfilment partners and other service providers involved in delivering your purchase.
This may include:
Recipient name
Delivery address
Telephone number
Email address
Order information
Parcel information
Tracking information
Customs information where required
International shipping may require certain information to be provided to customs authorities or other government agencies.
For more information about delivery, please review our Shipping Policy.
6. CUSTOMER ACCOUNTS
Where customer accounts are available, information may be collected and stored to help customers:
Access their account
Review order information
Manage account details
Complete future purchases
Reset passwords
Customers are responsible for maintaining the confidentiality of their login credentials.
If you believe your account has been accessed without authorization, please contact:
7. CUSTOMER SUPPORT
When you contact YOUR GIFTS, we may collect information necessary to review and respond to your enquiry.
This may include:
Name
Email address
Order number
Product information
Tracking information
Description of the issue
Photographs
Product labels
Batch codes
Shipping labels
Other information voluntarily provided by you
We use this information to provide customer support and resolve order-related matters.
8. RETURNS AND REFUNDS
When processing a return, refund, damaged-product claim or cancellation request, we may process information including:
Customer identity
Contact details
Order details
Product details
Payment status
Return-shipping information
Photographs and supporting evidence
Refund information
This information is used to verify eligibility, process the request and maintain appropriate transaction records.
Please review our Refund & Returns Policy for additional information.
9. INFORMATION COLLECTED AUTOMATICALLY
When you visit YOUR GIFTS, certain technical information may be collected automatically by the website, hosting provider, security tools or other website technologies.
This may include:
IP address
Browser type
Device type
Operating system
Approximate geographic location
Referring website
Pages visited
Date and time of access
Website interactions
Session information
Cookie identifiers
Security and fraud-prevention information
This information may be used to operate, secure and improve the website.
10. COOKIES AND SIMILAR TECHNOLOGIES
YOUR GIFTS may use cookies and similar technologies to support website functionality and improve the shopping experience.
Cookies may be used for purposes including:
Essential Website Functions
For example:
Maintaining your shopping cart
Remembering login sessions
Processing checkout
Maintaining website security
Remembering website preferences
Performance and Analytics
Where enabled, analytics technologies may help us understand:
Website traffic
Popular pages
Customer navigation
Device usage
Website performance
Marketing and Advertising
Where marketing or advertising technologies are enabled, they may be used to:
Measure campaign performance
Understand interactions with advertisements
Provide more relevant marketing
Limit repeated advertising
Where required by applicable law, consent or other appropriate choices will be provided for non-essential cookies.
Browser settings may also allow you to block or delete certain cookies.
Disabling essential cookies may prevent parts of the website from functioning correctly.
11. EMAIL COMMUNICATIONS
If you subscribe to YOUR GIFTS marketing communications, we may use your email address to send information such as:
New arrivals
Product updates
Promotional offers
Sale announcements
Beauty-related marketing content
You may unsubscribe from promotional emails at any time by using the Unsubscribe link included in the communication.
Unsubscribing from marketing emails does not prevent YOUR GIFTS from sending necessary transactional or service communications, including:
Order confirmations
Payment notifications
Shipping confirmations
Tracking updates
Refund information
Security messages
Customer-support responses
12. HOW WE USE PERSONAL INFORMATION
Depending on your interaction with YOUR GIFTS, personal information may be used to:
Operate the website
Provide products and services
Process orders
Process payments
Arrange shipping
Provide tracking
Manage customer accounts
Respond to customer enquiries
Process returns and refunds
Detect and prevent fraud
Protect website security
Maintain business and transaction records
Improve website performance
Understand website usage
Manage promotions
Send marketing communications where permitted
Meet legal, tax, accounting or regulatory requirements
Establish, exercise or defend legal claims
We aim to collect and use only the information reasonably necessary for these purposes.
13. LEGAL BASES FOR PROCESSING
Where applicable data-protection law requires a legal basis for processing personal information, YOUR GIFTS may rely on one or more of the following:
Contract
Processing may be necessary to:
Process an order
Receive payment
Deliver products
Handle a return
Provide customer service connected with a purchase
Legitimate Interests
Information may be processed where reasonably necessary for legitimate business purposes such as:
Fraud prevention
Website security
Business administration
Improving website performance
Customer service
These interests will be balanced against applicable privacy rights.
Consent
Consent may be relied upon for certain activities, including some:
Marketing communications
Advertising technologies
Analytics technologies
Non-essential cookies
Where processing is based on consent, you may withdraw that consent where applicable.
Legal Obligations
Personal information may be processed where necessary to comply with applicable:
Tax requirements
Accounting requirements
Consumer-protection requirements
Regulatory obligations
Court orders
Government requests
14. HOW WE MAY SHARE INFORMATION
YOUR GIFTS may share personal information with service providers where reasonably necessary to operate the business and fulfil customer orders.
These may include:
Payment processors
Banks and payment networks
Shipping carriers
Logistics providers
Fulfilment providers
Website hosting providers
Website-security providers
Email service providers
Analytics providers
Marketing providers
Fraud-prevention providers
Professional advisers
Government authorities where legally required
Service providers receive only the information reasonably necessary for the applicable service, subject to their own responsibilities and applicable law.
15. INTERNATIONAL DATA TRANSFERS
Because YOUR GIFTS operates an international online store and offers worldwide shipping, personal information may be processed or transferred across national borders.
For example, information may be processed by:
International shipping carriers
Payment providers
Hosting providers
Technology providers
Email providers
Other service providers
The laws of the country where information is processed may differ from those in your country of residence.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
16. DATA RETENTION
YOUR GIFTS retains personal information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required for legitimate business or legal purposes.
Retention periods may vary depending on the type of information and may be affected by:
Order fulfilment requirements
Customer-support needs
Return or refund periods
Fraud prevention
Accounting obligations
Tax requirements
Legal requirements
Dispute resolution
Security requirements
When information is no longer reasonably required, it may be deleted, anonymized or otherwise handled in accordance with applicable law.
17. DATA SECURITY
YOUR GIFTS takes reasonable administrative, technical and organizational measures designed to protect personal information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
However, no website, internet transmission or electronic-storage system can be guaranteed to be completely secure.
Customers should use strong passwords and protect their account credentials where customer accounts are available.
18. YOUR PRIVACY RIGHTS
Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing relies on consent
Request a portable copy of certain information
Opt out of certain marketing communications
Request information about how personal information is used or disclosed
Exercise other rights available under applicable privacy law
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy request, contact:
Please provide enough information for us to reasonably identify your request.
Additional information may be requested where reasonably necessary to verify identity and protect personal information from unauthorized disclosure.
19. CALIFORNIA PRIVACY RIGHTS
Residents of California may have additional privacy rights where applicable law applies to YOUR GIFTS.
Depending on the circumstances and applicable legal requirements, these may include rights concerning:
Access to personal information
Correction
Deletion
Categories of personal information collected
Sources of personal information
Purposes for collecting or using information
Categories of recipients
Certain sale or sharing of personal information
Limiting certain uses of sensitive personal information
Non-discrimination for exercising applicable privacy rights
Where YOUR GIFTS engages in activities that are legally considered a sale or sharing of personal information under applicable California law, legally required choices will be made available.
To submit a California privacy request, contact:
20. EUROPEAN AND UK PRIVACY RIGHTS
Individuals located in the European Economic Area, European Union or United Kingdom may have additional rights under applicable data-protection law.
Depending on the circumstances, these may include:
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent
Right to lodge a complaint with an applicable supervisory authority
Where applicable, YOUR GIFTS will process valid privacy requests in accordance with applicable legal requirements.
Privacy requests may be submitted to:
21. CHILDREN’S PRIVACY
YOUR GIFTS is intended for general consumer shopping and is not intentionally directed at young children.
We do not knowingly seek to collect personal information from children in circumstances where parental consent or another legal basis would be required.
If you believe that a child has provided personal information inappropriately, please contact:
so that the matter can be reviewed.
22. THIRD-PARTY WEBSITES
YOUR GIFTS may contain links to websites or services operated by third parties.
We do not control the privacy practices of third-party websites.
Customers should review the privacy policy of any third-party website or service they choose to access.
23. BUSINESS TRANSFERS
If YOUR GIFTS undergoes a business transaction such as a merger, acquisition, restructuring, financing, sale of assets or transfer of business operations, personal information may be transferred as part of that transaction where permitted by applicable law.
Any recipient of such information will remain subject to applicable privacy obligations.
24. LEGAL DISCLOSURES
Personal information may be disclosed where reasonably necessary to:
Comply with applicable law
Respond to lawful government requests
Respond to court orders
Enforce website policies
Investigate fraud or security incidents
Protect the rights, safety or property of customers, YOUR GIFTS or others
Establish, exercise or defend legal claims
Only information reasonably necessary for the applicable purpose will be disclosed where possible.
25. CHANGES TO THIS PRIVACY POLICY
YOUR GIFTS may update this Privacy Policy periodically to reflect changes in:
Website functionality
Business practices
Technology providers
Payment methods
Shipping arrangements
Privacy requirements
Applicable law
The latest version will be published on this page with an updated Last Updated date.
We encourage customers to review this page periodically.
26. CONTACT US
For questions about this Privacy Policy, how personal information is handled or a privacy-rights request, please contact:
YOUR GIFTS Privacy Support
Email: erzongz@gmail.com
When submitting a privacy request, please clearly describe the request so that we can respond appropriately.